General Policies & Information

• Policies subject to change without notice.

Check-in/Check-out

• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper.
• Minimum check-in age is 21 years.
• A two-hour early check-in and/or two-hour late check-out for your reservation may be available, each for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability. Early check-in/late check-out not available at all locations.

After Hours Arrival

• For late arrival arrangements, please contact the Ranger Station between 9 a.m. and 4:30 p.m. at (360) 794-8987.

Reservations & Payments

• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate.
• Prices and site type are subject to availability.
• The rates dispalyed do not include any applicable service fees or charges for optional incidentals. 
• RV sites and lodging typically accommodate four guests.  A guest fee is added per day to the reservation rate for each additional guest over four.

Cancellations & Refunds

In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 

No refunds will be issued for early check-out.

• RV campsites: For stays 1 to 27 days, we allow full refunds for cancellations up to 2 days prior to your arrival date.
• Rental accommodations: For stays 1 to 27 days, we allow full refunds for cancellations 7 days prior to your arrival date. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Long-term or seasonal stays: For stays 28 days to 179 days at an RV campsite or in a rental accommodation, if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required 45 days’ notice, you will forfeit your deposit amount. For guests booking a long-term or seasonal reservation in a rental accommodation in California (31 days to 179 days), if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required notice, you forfeit your deposit amount.

Pet Policy

• Well behaved pets are always welcomed. Keep pets on a leash of no longer than six feet, clean up after them, and do not leave them unattended at the site. We do not allow pets in some accommodations, however we do allow service animals, therefore a service animal may have stayed in a lodging.
• Pet policy for rental accommodations: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental lodging.

Campground Services & Information

• No shows are subject to a penalty of the equivalent of the Itinerary Total.
• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 2 passenger vehicles) are charged $10 per vehicle, per night.
• Pets in our rentals are charged $10 per pet, per night.
• Complimentary WiFi hotspots located at the activity center and lounge. Additional WiFi available from Jabba Communications for a fee.