Policies

General Policies:

• Site check in: 12 noon
• Site check out: 11 a.m.
• Rental check in: 4 p.m.
• Rental check out: 12 noon
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• Minimum check in age is 21 years old.
• Small pets are always welcomed at the property. For members, 4 pets total permitted per site. For non-members, 3 pets total permitted per site. Keep pets on leash, clean up after them and do not leave them unattended at the site. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in a rental.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact the Ranger Station between 9 a.m. and 4:30 p.m. at (360) 794-8987.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If a RV/Tent site reservation is canceled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is canceled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are canceled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is canceled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.

Helpful Information:

• No shows are subject to a penalty of the equivalent of the Itinerary Total.
• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 2 passenger vehicles) are charged $10 per vehicle, per night.
• If 50 amp service is available, there is a $5 per night fee.
• Pets in our rentals are charged $10 per pet, per night.
• Linens have been provided for your convenience. If used, a convenience fee of $15 will be applied to your stay. The fee can be prepaid at the time of check in. Linen packages include bedding and towels for 2 or 4 (depending on accommodations).
• Complimentary WiFi hotspots located at the activity center and lounge. Additional WiFi available from Jabba Communications for a fee.