Policies

General Policies:

• Check in: 12 noon
• Check out: 12 noon
• Rentals check in: 4 p.m.
• Rentals check out: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
• Minimum check in age is 21 years old
• Guests aged 6 years old and under at the time of check in are considered children.
• Leashed pets are always welcome on the resort; but are not allowed in some accommodation types. However, we do allow service animals and a service animal may have stayed in a rental. In rentals where pets are welcome there is a fee of $10 per pet, per night.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact us at (360) 262-9489.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If a RV/Tent site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is cancelled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site type availability are subject to availability.
• No refunds will be issued for early check out.

Helpful Information:

• Both lodges, all pools and the Country Store are open seasonally.
• Similarly, breakfast is available weekends at the Family Lodge during the season.
• Maximum 6 persons per site. More than 6 persons will require rental of an additional site.
• Section E is restricted to tents, tent trailers, and rigs under 24 feet.
• Extra vehicles (over 1 passenger vehicle) are charged $10 per vehicle, per night.
• If 50 amp service is available, there is a $5 per night fee.
• Linens have been provided for your convenience. If used, a convenience fee of $15 will be applied to your stay. The fee can be prepaid at the time of check in. Linen packages include bedding and towels for 2 or 4 (depending on accommodations).