Policies

California COVID-19 Restrictions

Our campground is open and ready to welcome you! As you make your reservation, please review California’s COVID-19 Restrictions, which include recommendations for travel to and within the state. Additionally, if you plan to stay less than 14 days you are required to sign a waiver prior to check-in. If you do not meet the criteria outlined in the waiver, you can still enjoy your stay with us by simply extending your stay to meet the 14-day requirement. Note, all customers entering California from another state should consider the 14-day quarantine requirement outlined in California’s COVID-19 Restrictions.

General Policies & Information:

• RV Check-in: 12 noon
• Rental Check-in: 4 p.m.
• RV & Rental Check-out: 11 a.m.
• Store Hours: Sun, Mon, Wed: 9 a.m. - 4 p.m.; Thu: 9 a.m. - 6 p.m.
• Propane Hours: Wed, Sat: 11 a.m. - 2 p.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Guests aged 17 years old and under at the time of check in are considered children.
• A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, copy and paste this link into your browser: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• If a RV/Tent site reservation is cancelled at least two days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is cancelled at least seven days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within seven days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site types  are subject to availability.
• No refunds will be issued for early check-out.
• Sites locations are not reserved. All sites at Snowflower are always first come, first served.
• There will be $75 per person per night surcharge for any additional person(s) in a rental over the maximum allowed.You will be charged if you have more persons staying in the rental than it allows.

Helpful Information:

• Campfires are not allowed at Snowflower. This includes charcoal BBQs and gas fire pits. Gas BBQ grills are allowed for cooking only.
• During the summer, on Fridays and Saturdays, a campground campfire is light by the ranger near the pool.
• Wireless is available at lodge.
• Power: no charge.
• Trash: no charge.
• Tax is additional on rentals.
• Propane fire pits allowed/available for rent.