Policies and General Information

Check-in/Check-out

• Check-in: 3 p.m.
• Check-out: 11 a.m.
• Welcome center: Mon - Saturday 8 a.m. - 8 p.m. ; Closed Sunday.
• Minimum check-in age is 21.
• Guests aged 17 years and under at the time of check-in are considered children.
• All guests and visitors must check-in and check-out at the MilePost.
• Do not go to your site without first checking in and obtaining parking passes or guest permits. 
• Please display parking passes on the rearview mirror of your vehicle.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

Pet Policy

• Leashed pets are welcome throughout the resort except in some rentals.
• Pet policy for rental accommodations: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Reservation & Payment Policies

• For late arrival arrangements, please contact our Reservation Department at (608) 666-3261.
• Your credit card will be charged Itinerary Total prior to arrival, and must be paid in full at the time of the reservation.
• By using a credit card for a deposit, guarantee or payment, you authorize MHC Property Management L.P. to charge any expenses incurred during your stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what you owe.
• Prices and sites are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• Rates include 2 adults and up to 4 children. Additional charges may apply for more than 2 adults, additional vehicles, and tents.
• Maximum of 6 people per site.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.

Cancellation and Refund Policy

• No refunds will be issued for early check-out.

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one-night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Helpful Information

• Only certified wood is allowed in the campground. No exceptions. For your convenience, wood is available for sale at Yukon Trails.
• We do our best to honor all site requests; however, we DO NOT guarantee specific site number requests.
• Displayed rates and package prices are subject to change. Site assignments cannot be guaranteed.
• All weekends/activities are subject to change. Check in The MilePost for updates.