General Policies & Information

Check-in/Check-out & Hours

• Campsite check-in: 12 noon
• Campsite check-out: 12 noon
• Rentals check-in: 4 p.m.
• Rentals check-out: 11 a.m.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 18 years.
• Pets are allowed.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival up to maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Your credit card will be charged one night rack rate prior to arrival.
• Maximum of 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 2 passenger vehicles) are charged $10 per vehicle, per night. All vehicles in the party must arrive at check-in. Any vehicle that shows up after check-in will be charged a $10 guest fee.
• Rates based on 4 people (2 adults/2 children).
• Balance due on reservation start date.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• If you will be arriving after check-in hours, please call the Ranger Station at (541) 997-8333 prior to arrival to make arrangements for late arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.

Cancellation and Refund Policy

• If a RV/Tent site reservation is cancelled at least two days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise, the one-night deposit will be forfeited.
• If a rental reservation is cancelled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.

Helpful Information

• Our resort is near the dunes; however, there is no direct access to the dunes from the campground.
• Pets in our rentals are charged $10 per pet, per night.
• Linens have been provided at your convenience. Linen packages include bedding and towels for 1 or 2 (depending on accommodations).
• Personal mail not accepted. Please use general delivery at the Florence post office (zip code 97439). RV parts and medical supplies accepted only with pre approval from Ranger Station (fee: $5 per package).