General Policies & Information

• Campground check-in: 3 p.m.
• Campground check-out: 11 a.m.
• Minimum check-in age is 21 years old.
• Guests aged 18 years old and under at the time of check in are considered children.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (207) 934-5526.

• As of May 1, 2021, all states, unless Maine CDC deems it high risk, are exempt.  All visitors are required to complete a Certificate of Compliance form (found here: https://rvonthego.com/images/PDF/Maine-CertificateofComplianceforVisitors.pdf) before their stay with us. Return the completed form to the front office.  For the most up to date information, please visit https://visitmaine.com/travel-protocols
• WiFi and high speed Internet available from Fast Wave Network for a fee.

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250. Any remaining balance will be due on arrival.
• If you cancel your reservation 14 or more days prior to arrival, you will be charged a $25 administrative fee.
• If you cancel your reservation within 14 days of arrival, you will forfeit your deposit; up to a maximum of $250.
• Reservations 30 days or longer require a deposit of 50% when making the reservation and must be paid in full one month prior to arrival.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

• For reservations of one month or longer, a full refund of your reservation deposit will be made for notifications made forty-five days in advance of original arrival date.
• For cancellations received less than forty-five days from arrival, a full refund of the deposit for a death, or documented major family medical emergency if made prior to check-in.
• No refunds will be issued due to bad weather or leaving early.
• Displayed rates and package prices are subject to change.
• Site assignments cannot be guaranteed.

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to $250.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.