General Policies & Information

Check-in/Check-out & Hours

• Campsite check-in: 1 p.m.
• Campsite check-out: 11 a.m.
• Rental check-in: 4 p.m.
• Minimum check-in age is 21 years.
• Guests aged 17 years and under at the time of check-in are considered children.

Pet Policy

• Pets are allowed.

After Hours Arrival

• If your plans change and you need to arrive outside the normal business hours, please refer to your confirmed reservation information.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• By using a credit card as a deposit, guarantee or payment, you agree to the following: If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.
• Rates based on 4 people (2 adults/2 children).
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.

Cancellation Policies

• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.

Campground Services

• Free WiFi hotspot located in the entertainment center. Additional WiFi available from Tengo Internet for a fee.
• Mt. Desert Narrows only accepts packages containing prescription medication or RV parts.  RV parts are $5 per package. Prescription medication - no charge.  All other packages will be refused.