Policies

General Policies & Information

• Campsite Check-in: 1 p.m.
• Campsite Check-out: 11 a.m.
• Rental Check-in: 4 p.m.
• Minimum Check-in age is 21 years old.
• Guests aged 17 years old and under at the time of check in are considered children.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (207) 288-8106.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Helpful Information

• As of June 26, 2020, all guests (except residents of CT, ME, NH, NY, and VT) are required to complete a Certificate of Compliance form (found here: https://rvonthego.com/images/PDF/Maine-CertificateofComplianceforVisitors.pdf) prior to their stay with us. Return the completed form at the Ranger Station or front office.
• Free WiFi hotspot located in the entertainment center. Additional WiFi available from Tengo Internet for a fee.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250. Any remaining balance will be due on arrival.
• If you cancel your reservation 14 or more days prior to arrival, you will be charged a $25 administrative fee.
• If you cancel your reservation within 14 days of arrival, you will forfeit your deposit, up to a maximum of $250.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out, holiday weekends, no shows or special promotions.
• If you want to reserve an RV site for a holiday, we require a three or four night minimum stay. For a tent site over a holiday, we require a two or three night minimum stay.

RV Deposit Policy:

• Monthly Reservations: $250 Deposit
• Seasonal Reservations $500 Deposit
• It will take up to 48 hours for the property to receive your reservation information and complete the processing of your booking

Rental Deposit Policy:

• RV Trailer: $250
• Refundable damage deposit required at check-in: $200