Policies and General Information

Check-in/Check-out

• Campsite check-in : 12 noon
• Campsite check-out: 11 a.m.
• Minimum check-in age is 18 years .
• Guests aged 12 years and under at the time of check-in are considered children.
• Pets are allowed. For check-in, proof of rabies vaccination is required for all pets. 

Deposit and Payment Schedule

• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• By using a credit card for a deposit, guarantee or payment, you authorize MHC Property Management L.P. to charge any expenses incurred during your stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what you owe.

• Your credit card will be charged one night rack rate prior to arrival.
• Balance due on reservation start date.

• One month deposit, not to exceed $750, is due at time of reservation.
• Balance due on reservation start date.

• One month deposit, not to exceed $750, is due at time of reservation.
• 50% of balance is due on reservation start date.
• Final balance due on 1st day of 2nd month of reservation.

• One month deposit, not to exceed $750, is due at time of reservation.
• 50% of balance due on reservation start date.
• 25% of balance due on 1st day of 2nd month of reservation.
• Final balance is due on 1st day of 3rd month of reservation.

• Park Model/Tied Down - One month deposit is required for new guests.
• RV annuals - One month deposit is required.
• Monthly payment schedule for annual reservations is subject to good credit history and credit card agreement on file.
• The method of payment for deposits is credit or debit card. If deposit is made in person, cash and/or check are acceptable.

Cancellation and Refund Policy

• No refunds for early departure.

• If you cancel your campsite reservation 48 hours or more prior to arrival, we allow a full refund, and you will not be charged a fee.
• If you cancel your campsite reservation within 48 hours of arrival, you will forfeit your deposit, up to a maximum of one night rack rate.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• If a rental accommodation reservation is canceled at least seven days prior to arrival, we allow a full refund, and you will not be charged a fee.
• Rental accommodation reservations that are canceled within seven days of arrival are not eligible to receive a refund.

• For reservations of one month or more, full refund of your reservation deposit will be given for cancellations made 48 hours or more in advance of the original arrival date.
• For cancellations received less than 48 hours or more from arrival date, the deposit amount will be held on account for a future stay.
• The only exception is a death or documented major family medical emergency, which will entitle the guest to full refund of the deposit if the cancellation is made prior to check-in.
• Refunds for death or extended hospitalization will be reviewed on an individual basis at the regional level.

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.