General Policies:

• RV and Rental Check-in: 2 p.m.
• RV Check-out: 11 a.m.
• Rental Check-out: 10 a.m.
• Minimum Check-in age is 55 years old.
• Pets permitted with the exception of rentals.
• For late arrival arrangements, please contact our Reservation Department at (800) 435-7128. After dark arrivals will be dry docked until the following morning.
• To make changes to your reservation, please call (877) 864-2728 and specify that you booked your reservation online.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival for stays of 29 days or less.
• Rates displayed do not include any applicable service fees or charges for optional incidentals.
• A $100 utility deposit is required for stays of 30 days or longer.
• If a RV site reservation is canceled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental or RV reservation is canceled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental and RV reservations that are canceled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is canceled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Monthly and Seasonal

• Utility fees will be assessed in accordance with current metering and fee collection standards.
• A deposit equal to the rate of a 1-month stay is required for stays of 30 days or more.
• A cancellation policy of 60 days prior to arrival, or before September 1st, applies to any monthly or seasonal reservation. Less than 60 days there is no refund. Your deposit will be held for a future stay to be used within one year or the following season.
• Extra Person Fee is $5 per person, per day for all visitors that stay longer than a week.