General Policies:

• Campsite Check In Time: 1 p.m.
• Campsite Check Out Time: 11 a.m.
• Rental Check In Time: 4 p.m.
• Rental Check Out Time: 11 a.m.
• Minimum Check In Age is 21 years old
• Leashed pets are always welcomed on the property, but may not be allowed in specific rentals. We do not allow pets in some accommodation types; however, we do allow service animals and a service animal may have stayed in a rental.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our office at (920) 787-3601 before your arrival time.

Reservation & Payment Policies:

• Your credit card will be charged Itinerary Total prior to arrival. Any remaining balance is due prior to arrival. 
• Rates based on 4 people (2 adults/2 children). 
• Prices and site type are subject to availability. 
• The rates displayed do not include any applicable service fees or charges for optional incidentals. 
• Camping is an outdoor experience. Therefore we do not give refunds due to discomfort of nature. The fun continues rain or shine at Lake of the Woods. 
• In accordance with Federal Reserve Board Guidelines, personal checks that you send us for payment may be processed electronically. This means that checks generally clear faster, banks no longer return the check and your statement is valid proof of payment. Credit card payments may be taken over the phone, and will be validated at that time. Reservations not secured by deposit will automatically be cancelled if the deposit is not received within 7 days from the time the reservation is made.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Cancellation Policies: 

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations. 
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations. 
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate. 
• Extended stays: For long-term reservations (28 days or longer), we allow full reunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay. 

Helpful Information:

• Displayed rates and package prices are subject to change.
• Please call for rental availability.