General Policies:

• Check In Time: 3:00 PM
• Check Out Time: 11:00 AM
• Minimum Check In age is 55 years old.
• Pets are allowed and welcomed with a $50 deposit.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 257-2757.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• For rental reservations less than 90 days, call the resort for availability at (956) 968-3140.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Reservation & Payment Policies:  

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250. Any remaining balance is due prior to arrival. 
• Rates based on 4 people (2 adults/2 children). 
• Prices and site type are subject to availability. 
• The rates displayed do not include any applicable service fees or charges for optional incidentals.  

Cancellation Policies:

In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 

No refunds will be issued for early check-out. 

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations. 
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations. 
• Daily and weekly reservations: For cancellation received less than required notice peirod prior to arrival, your deposit will be forfeited up to one night rack rate. 
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay. 

Reservation Payment Policies: Extended Stay  30 days or longer 

      1  Month:

• $200 deposit due at time of reservation.
• Remaining balance is due on reservation start date. 

      2 to 6  Months:

• One Month deposit due at time of reservation.
• 50% of balance is due on reservation start date.
• Final balance is due on 1st day of 2nd Month of reservation.

 Rental Unit Extended Stays  30 days or longer  (No Daily or Weekly) 

      1  Month:

• $500 deposit due at time of reservation.
• Remaining balance is due on reservation start date. 

      2 to 6  Months:

• $500 deposit due at time of reservation.
• 50% of balance is due on reservation start date.
• Final balance is due on 1st day of 2nd Month of reservation.

Cancellation and Refund Policy:

Daily or Weekly RV Site Reservatons:

• If a RV site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.

Monthly Reservations (RV/Rentals):

• For a full refund to be issued, cancellations must be made 60 prior to arrival or before September 1st.
• After September 1st, your deposit will be held for a future stay to be used within one year or the following season.

Helpful Information:

• Rates are based on 2 persons.
• Electricity is additional.
• Utility fees will be assessed in accordance with current metering and fee collection standards.
• No Tent sites.
• Free WiFi is available in event hall only.
• WiFi is available in all sites for a fee from third party provider.