Policies

General Policies:

• Check In Time: 3:00 PM
• Check Out Time: 11:00 AM
• Minimum Check In age is 55 years old.
• Pets are allowed and welcomed with a $50 deposit.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 257-2757.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• For rental reservations less than 90 days, call the resort for availability at (956) 968-3140.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Reservation  Payment Policies:  Transient

• Your credit card will be charged one night rack rate prior to arrival.
• Balance due on reservation start date.

Reservation Payment Policies: Extended Stay  30 days or longer 

      1  Month:

• $200 deposit due at time of reservation.
• Remaining balance is due on reservation start date. 

      2 to 6  Months:

• One Month deposit due at time of reservation.
• 50% of balance is due on reservation start date.
• Final balance is due on 1st day of 2nd Month of reservation.

 Rental Unit Extended Stays  30 days or longer  (No Daily or Weekly) 

      1  Month:

• $500 deposit due at time of reservation.
• Remaining balance is due on reservation start date. 

      2 to 6  Months:

• $500 deposit due at time of reservation.
• 50% of balance is due on reservation start date.
• Final balance is due on 1st day of 2nd Month of reservation.

Cancellation and Refund Policy:

Daily or Weekly RV Site Reservatons:

• If a RV site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.

Monthly Reservations (RV/Rentals):

• For a full refund to be issued, cancellations must be made 60 prior to arrival or before September 1st.
• After September 1st, your deposit will be held for a future stay to be used within one year or the following season.

Helpful Information:

• Rates are based on 2 persons.
• Electricity is additional.
• Utility fees will be assessed in accordance with current metering and fee collection standards.
• No Tent sites.
• Free WiFi is available in event hall only.
• WiFi is available in all sites for a fee from third party provider.