Policies & General Information:

• RV check-in: 12 noon
• Rental check-in: 4 p.m.
• Check-out: 11 a.m.
• Minimum check-in age is 18 years old.
• Guests aged 12 years old and under at the time of check-in are considered children.
• Pets are allowed except in select rentals.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (800) 255-3069.
• To make changes to your reservation please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.

Reservation & Payment Policies:

• Your credit card will be charged one night rack rate prior to arrival.
• Prices and site type are subject to availability.
• Displayed rates and package prices are subject to change.
• Site assignments cannot be guaranteed.
• The maximum amount of persons on a site is 6 total (including children). Guests who have more than 6 persons will need to purchase an additional site.
• A $4 resort fee applies to all reservations less than 30 days.
• A $30 cleaning fee applies to all Rental Reservations.
• If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Cancellation and Refund Policy:

• If a RV/Tent site reservation is cancelled at least 2 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
• If a rental reservation is cancelled at least 7 days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
• Rental reservations that are cancelled within 7 days of arrival are not eligible to receive a refund.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• No shows are subject to a penalty of the equivalent of the Itinerary Total.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
• No refunds will be issued for early check-out. 

• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Helpful Information:

• WiFi Hotspot located in the Lodge.