General Policies & Information

Check-in/Check-out & Hours

• Check-in: 2 p.m.
• Check-out: 1 p.m.
• Minimum check-in age is 18 years.
• Guests aged 12 years old and under at the time of check-in are considered children.

Pet Policy

• Pets are allowed.

After Hours Check-in

• If your plans change and you need to arrive outside of normal business hours, please refer to your confirmed reservation information.

Reservation & Payment Policies

• The rates displayed do not include any applicable service fees, charges for optional incidentals.
• By using a credit card for a deposit, guarantee or payment, you authorize MHC Property Management L.P. to charge any expenses incurred during your stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what you owe.
• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance will be due upon arrival.
• Prices and site type are subject to availability.
• Displayed rates and package prices are subject to change.
• Site assignments cannot be guaranteed.

Cancellation Policy

• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.