General Policies & Information

Hours

Check-in/Check-out

• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• Minimum check-in age is 18 years.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

Pet Policy

• Pets are allowed.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival up to maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Your credit card will be charged one night rack rate prior to arrival.
• Maximum of 6 persons per site. More than 6 persons will require rental of an additional site.
• Extra vehicles (over 2 passenger vehicles) are charged $10 per vehicle, per night. All vehicles in the party must arrive at check-in. Any vehicle that shows up after check-in will be charged a $10 guest fee.
• Balance due on reservation start date.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• If you will be arriving after check-in hours, please call the Ranger Station at (541) 997-8333 prior to arrival to make arrangements for late arrival.
• To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.

Cancellation and Refund Policy

• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.

Campground Services & Information

• Our resort is near the dunes; however, there is no direct access to the dunes from the campground.
• Pets in our rentals are charged $10 per pet, per night.
• Linens have been provided at your convenience. Linen packages include bedding and towels.
• Personal mail not accepted. Please use general delivery at the Florence post office (zip code 97439). RV parts and medical supplies accepted only with pre approval from Ranger Station (fee: $5 per package).